Slice The Cloud - FAQs
What’s the difference between an stcPlan (virtual dedicated) Server, Shared Hosting and a Dedicated Server?
Do you offer virtual server backups?
Can I upgrade my Virtual Dedicated Server?
Can I have additional IP addresses?
Can I go over my bandwidth and what happens if I do?
Can I buy extra storage or bandwidth?
Can I reboot my virtual dedicated machine?
How many other customers am I sharing the main hosting server with?
Am I supported 24×7?
What SLA is provided?
I have found a cheaper service which appears to be the same – why are you charging more?
Do you provide Windows & Linux virtual machines & dedicated servers?
Which Linux distributions can I have?
Am I stuck with the same version of the Operating System?
Can I run database software?
Do you have a management panel?
Do you provide a control panel within the VPS Hosting?
Can I firewall my Virtual Dedicated Server Server?
How many domains can I host on my server?
Do you provide other server hosting services?
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How many other customers am I sharing the main hosting server with?
This will depend on the size of the main server and the product mix of the virtual machines that we sell and deploy on it. It is not our intention – nor is it in our interest – to over-populate any machine so we keep a close eye on performance and always welcome your feedback on any performance related issue. Of course, if we don’t live up to your expectations, you can always leave us (and we don’t want that to happen) as there is no contractual term – all VMs are provided on a monthly basis.
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