Can I go over my bandwidth and what happens if I do?

Absolutely! Our limits are ‘soft’ i.e. we do not stop serving your data if you reach your agreed limit. In such cases, we will contact you by email and inform you of the overage. Providing the overage is not excessive, we can be flexible on modest volumes. However, if the overage if greater than twenty percent of your agreed limit, we will need to issue a request for additional payment. This is charged at £25 per 100 Gbytes per month. Just because one month incurs a charge, it doesn’t mean that you will be charged again the following month – unless of course your bandwidth usage is outside of the agreed limits – in which case, you must be doing something right with your website(s) and the additional traffic you are receiving should justify the modest additional charge.