Slice The Cloud - FAQs
What’s the difference between an stcPlan (virtual dedicated) Server, Shared Hosting and a Dedicated Server?
Do you offer virtual server backups?
Can I upgrade my Virtual Dedicated Server?
Can I have additional IP addresses?
Can I go over my bandwidth and what happens if I do?
Can I buy extra storage or bandwidth?
Can I reboot my virtual dedicated machine?
How many other customers am I sharing the main hosting server with?
Am I supported 24×7?
What SLA is provided?
I have found a cheaper service which appears to be the same – why are you charging more?
Do you provide Windows & Linux virtual machines & dedicated servers?
Which Linux distributions can I have?
Am I stuck with the same version of the Operating System?
Can I run database software?
Do you have a management panel?
Do you provide a control panel within the VPS Hosting?
Can I firewall my Virtual Dedicated Server Server?
How many domains can I host on my server?
Do you provide other server hosting services?
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Do you offer virtual server backups?
Yes. All our stcPlan Servers are stored on RAID enabled hardware, meaning you get protection from disk failure. User backups are provided as an add-on service and priced according to the size of the stcPlan Server. You can backup your data without affecting the operation of the stcPlan Server. If you take our standard backup service, at any time, you can maintain two copies of your data. If you take the enhanced service, you can have up to five copies. Please note that JPCi Web Hosting can only restore the server to its initial configuration, it is the customers responsibilty to back up the data and files contained on the server using 3rd party software or other processes.
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