Slice The Cloud - FAQs
What’s the difference between an stcPlan (virtual dedicated) Server, Shared Hosting and a Dedicated Server?
Do you offer virtual server backups?
Can I upgrade my Virtual Dedicated Server?
Can I have additional IP addresses?
Can I go over my bandwidth and what happens if I do?
Can I buy extra storage or bandwidth?
Can I reboot my virtual dedicated machine?
How many other customers am I sharing the main hosting server with?
Am I supported 24×7?
What SLA is provided?
I have found a cheaper service which appears to be the same – why are you charging more?
Do you provide Windows & Linux virtual machines & dedicated servers?
Which Linux distributions can I have?
Am I stuck with the same version of the Operating System?
Can I run database software?
Do you have a management panel?
Do you provide a control panel within the VPS Hosting?
Can I firewall my Virtual Dedicated Server Server?
How many domains can I host on my server?
Do you provide other server hosting services?
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I have found a cheaper service which appears to be the same – why are you charging more?
Well, we are not the most expensive but neither are we the cheapest. We could give a myriad of reasons why this is but the bottom line is that we have to make a profit to survive and as a privately owned and operated business, we are not trying to buy market share so that we can sell out to the highest bidder – and we never employ the ‘stack them high and sell them cheap’ approach! We’ve been providing Internet services with the same management team / owners for the last 14 years and our plan is to continue to do so. We provide a high quality, high availability; well supported business-to-business service. We wouldn’t dream of insulting our customers and prospects by trying to justify outrageous premiums for these benefits but as we all know, there’s no such thing as a free lunch.
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